Terms of service

1. About these terms

These terms are an agreement between you and Viewmize. They cover our website, our free guides and any service you buy from us. If you use Viewmize for a business, you agree to them for that business too.

Our privacy policy explains how we handle your information.

2. Our site and free guides

You’re welcome to read our guides, use what you learn in your own work and share links to them. Please don’t copy whole guides, sell them or present them as your own.

Our guides share what we’ve learned, but every creator is different. Use your own judgment. We can’t promise a specific result from following them.

3. Plans and billing

Each plan’s monthly price, and how many requests we work on at a time, are on our plans page.

Plans are billed in advance on the same day each month and renew until you cancel. Prices are in US dollars and don’t include any sales tax where you live.

If a payment fails, we’ll let you know and pause new requests until it’s fixed. If we ever change our prices, we’ll tell you at least 30 days before your next bill.

4. How requests work

Add as many requests to your list as you like. Depending on your plan, we work on one, two or three at a time. When one is done, we start the next.

A request is one clear piece of work, like a thumbnail, a cover or a carousel. Most come back within a few business days. Bigger pieces, like a long carousel, take longer, and we tell you how long before we start. If a request is very large, we may split it into a few and explain why.

We need your photos, logos, answers and feedback to keep things moving. While we wait on you, the clock pauses.

5. Revisions

Every request includes revisions. Tell us what to change, and we keep going until it feels right.

A revision changes the piece we made. A new direction, or a different piece altogether, goes into your list as a new request.

6. Who owns the work

Once a piece is delivered and your plan is paid up, the final files are yours. Use them anywhere, for as long as you like, including on things you sell.

A few things stay with us or with the people who made them: our own templates and process, drafts you didn’t choose, and fonts, stock photos or music we license from others. When a piece uses licensed material, we tell you, and you can use it as that license allows.

We may show finished work in our portfolio and on social media. If you’d rather we didn’t, just tell us.

7. What you send us

When you send us photos, logos, music or anything else, you confirm you have the right to use it, and you let us use it to do your work. You keep ownership of everything you send.

If someone says material you sent us breaks their rights, you agree to take responsibility for that claim.

8. What we won’t make

We won’t make work that is illegal, hateful, harassing, sexually explicit or misleading, or that copies someone else’s work or brand. We can turn down any request that crosses these lines, and we’ll tell you why.

9. Changing or canceling your plan

You can move up, move down or cancel any time, with no contract and no fees. To move up or down, send us a message or tell the person looking after your projects. To cancel, use Manage your plan at the bottom of any page, or send us a message.

• Moving up starts right away.
• Moving down starts on your next bill.
• Canceling stops your next bill. Your plan stays active until the end of the month you paid for, and we finish the requests already in progress.

10. Refunds

We start work as soon as you pay, so we don’t refund a month that has already begun. If something we made isn’t right, tell us and we’ll fix it. If we can’t fix it, we’ll refund that month.

11. Results

We help you look professional and show up consistently. We can’t control algorithms, platforms or audiences, so we don’t guarantee views, followers, streams or sales.

12. If something goes wrong

We review every piece before it reaches you. Still, as far as the law allows, Viewmize isn’t responsible for indirect losses, like lost income or lost followers. Our total responsibility to you is limited to what you paid us in the three months before the problem happened.

Nothing in these terms takes away rights the law gives you that can’t be limited.

13. Ending our work together

We can stop working with you if you break these terms, don’t pay, or are abusive to our team. If that happens, we’ll tell you why, deliver the work that’s finished, and stop billing you.

14. Changes to these terms

When we change these terms, we update the date at the top. For big changes, we email clients at least 30 days before they take effect. If you keep using Viewmize after that, the new terms apply.

15. Law and disagreements

These terms follow United States law and the laws of the state where Viewmize is based. If we ever disagree, write to us first. Most problems get solved with one honest conversation.

16. Contact us

Questions about these terms? Send us a message. A real person will reply.